Report Publisher stuck when using Empower via Citrix - WKB30583
Article number: 30583
SYMPTOMS
- Initial reporting process works correctly
- Subsequent reporting processes do not work
ENVIRONMENT
- Empower 3 FR4
- Citrix
CAUSE
Microsoft Windows Data Execution Prevention settings
FIX or WORKAROUND
- Set the Microsoft Data Execution Prevention setting to "Turn on DEP for essential Windows programs and services only".
ADDITIONAL INFORMATION
id30583, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP