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Report Publisher stuck when using Empower via Citrix - WKB30583

Article number: 30583

SYMPTOMS

  • Initial reporting process works correctly
  • Subsequent reporting processes do not work

ENVIRONMENT

  • Empower 3 FR4
  • Citrix

CAUSE

Microsoft Windows Data Execution Prevention settings

FIX or WORKAROUND

  1. Set the Microsoft Data Execution Prevention setting to "Turn on DEP for essential Windows programs and services only".

DEP.jpg

ADDITIONAL INFORMATION

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