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Verify Files fails with install of Shimadzu version 4.20 I-Series - WKB30532

Article number: 30532

SYMPTOMS

  • After the install of Shimadzu I-Series version 4.20, Verify Files shows "ShimadzuConfigurationWizard.exe NOT FOUND"

ENVIRONMENT

  • Windows 2012 R2 Operating System
  • Windows 2008 R2 Operating System

CAUSE

The I-Series version 4.20 deletes the Shimadzu Configuration Wizard.exe after it installs it.

FIX or WORKAROUND

Shimadzu has fixed this problem with version 4.21 I-Series.

New Shimadzu LC v4.30 (released February 2019) did solve the issue:
clipboard_e4feaf3bf11a28c13cce2c4bb4e9dc382.png

Install this version (4.30) instead of the troublesome version.

ADDITIONAL INFORMATION

 

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