In Empower, cannot communicate with two Agilent LC instruments after bridging the NIC cards - WKB30316
Article number: 30316
SYMPTOMS
- Cannot communicate with either of two Agilent LC instruments after bridging the NIC cards
- Bridge IP address is 192.168.0.1, and it pings successfully
- When both Agilent LCs are plugged into the LAN ports on the LAC/E, the instrument plugged into the original LAN port communicates successfully, but the second instrument cannot be reached via ping
ENVIRONMENT
- Empower 3
- Agilent LC instruments
CAUSE
One of the cards within the bridge has the same IP address as the bridge, 192.168.0.1.
FIX or WORKAROUND
- Un-bridge the two NIC cards.
- Reboot the LAC/E.
- Go to the properties of the first card and set IPv4 to be DHCP instead of a static IP address.
- Re-bridge the two cards.
- Set the bridge to 192.168.0.1.
- Reboot the LAC/E.
ADDITIONAL INFORMATION
id30316, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP