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In Empower, cannot communicate with two Agilent LC instruments after bridging the NIC cards - WKB30316

Article number: 30316

SYMPTOMS

  • Cannot communicate with either of two Agilent LC instruments after bridging the NIC cards
  • Bridge IP address is 192.168.0.1, and it pings successfully
  • When both Agilent LCs are plugged into the LAN ports on the LAC/E, the instrument plugged into the original LAN port communicates successfully, but the second instrument cannot be reached via ping

ENVIRONMENT

  • Empower 3
  • Agilent LC instruments

CAUSE

One of the cards within the bridge has the same IP address as the bridge, 192.168.0.1.

FIX or WORKAROUND

  1. Un-bridge the two NIC cards.
  2. Reboot the LAC/E.
  3. Go to the properties of the first card and set IPv4 to be DHCP instead of a static IP address.
  4. Re-bridge the two cards.
  5. Set the bridge to 192.168.0.1.
  6. Reboot the LAC/E.

ADDITIONAL INFORMATION

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