Arc HPLC communications failure - WKB279878
Article number: 279878
SYMPTOMS
- Control panels show communication failure
- Unable to ping the instruments (correct IP addresses verified)
ENVIRONMENT
- Empower
- UPLC
- HPLC
CAUSE
Unknown
FIX or WORKAROUND
Reboot the system.
ADDITIONAL INFORMATION
id279878, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP