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One user cannot see any data in a sample set in Empower - WKB27147

Article number: 27147

SYMPTOMS

  • One user cannot see any data in an Empower sample set when it is brought into review

ENVIRONMENT

  • Empower 3 Enterprise/client server

CAUSE

Corrupt user preferences

FIX or WORKAROUND

  1. Copy preferences from a good user to the corrupt user. See KCS 22620 on how to copy preferences.

ADDITIONAL INFORMATION

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