Can I run a Waters 2414 RI detector in W410 mode in Empower 3.8.0 or 3.8.0.1? - WKB269863
Article number: 269863
ENVIRONMENT
- Empower 3.8.0
- Empower 3.8.0.1
- 2414 Refractive Index Detector operating in W410 mode
ANSWER
As a result of a defect (CRI-6331) in Empower 3.8.0 and 3.8.0.1, running a Waters 2414 Refractive Index Detector in W410 mode results in an Instrument Failure message.
The Alliance 2414 SQT projects are configured to use the 2414 in emulate W410 mode, so the SQT cannot be used with these versions of Empower.
This defect (CRI-6331) resolved in Empower 3.8.0.2 and Empower 3.8.1
ADDITIONAL INFORMATION
id269863, 2414, 2414B, A-10RI, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP