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Error when launching Empower: Empower.exe - Entry Point Not Found - WKB24518

Article number: 24518

SYMPTOMS

  • An error box appears when trying to launch Empower

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ENVIRONMENT

  • Empower 3 FR4 upgrade

CAUSE

A cached version of Empower.exe was installed instead of the correct version from the installer media

FIX or WORKAROUND

  1. Remove and reinstall Empower and the required instrument drivers.
  2. Optionally, copy a known good copy of Empower.exe from another Empower client.

ADDITIONAL INFORMATION

 

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