Blank panels in Run Samples window of Empower when connecting to Agilent system - WKB243586
Article number: 243586
SYMPTOMS
- Blank panels in Empower Run Samples
ENVIRONMENT
- Agilent Instrument Control Framework
- Empower 3 Enterprise
- Agilent LC
- Agilent GC
CAUSE
The DCOM settings are incorrect on the LAC/E.
FIX or WORKAROUND
Set the DCOM settings as described in article WKB121320.
ADDITIONAL INFORMATION
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