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"Starting analysis aborted by CAN" in Empower message center when attempting to connect to Agilent 1260 - WKB243476

Article number: 243476

SYMPTOMS

  • Cannot connect to Agilent 1260 LC
  • "Starting analysis aborted by CAN" in Empower message center
  • Blank instrument panels in Run Samples

ENVIRONMENT

  • Empower 3
  • Agilent LC
  • Agilent GC
  • Agilent ICF

CAUSE

GameBoy/Instant Pilot is connected to Agilent LC.

FIX or WORKAROUND

Remove GameBoy/Instant Pilot.

ADDITIONAL INFORMATION

 

id243476, 1260 DAD, 1260QPMVI2, 1260QPUMP, 1260VWD

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