Empower error message: Project has a Process connected to it, cannot rename this time - WKB239784
Article number: 239784
SYMPTOMS
- Cannot rename a project
- Message center records "Project has a process connected to it, cannot rename this time"
- System monitor shows user is connected
- User session still exists in system monitor after hard reboot
ENVIRONMENT
- Empower 3
CAUSE
Possible cause: Oracle sessions have not cleared
FIX or WORKAROUND
- Restart the Database server. (This should clear the sessions so you can rename the project.)
- If the issue persists, contact GSS to clear the sessions through SQL queries on the Oracle database.
ADDITIONAL INFORMATION
id239784,