"Invalid Vial ID Number" error message for an Agilent LC under Empower 3 control, but the sequence stops on the vial previous to the one cited in the message - WKB23220
Article number: 23220
SYMPTOMS
- "Invalid Vial ID Number"
- Run stops on previous vial
- Previous vial is not acquired
ENVIRONMENT
- Empower 3
- Agilent Instrument Control Framework 2.1 (ICF v2.1)
CAUSE
The cause of the error in this case is that the user typed in vial number 111 when they meant to type 11. The reason that the injection prior to the vial labeled 111 is not collected is a defect (PCS 54156).
FIX or WORKAROUND
None
ADDITIONAL INFORMATION
id23220, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP