Sample set pauses when using a Thermo VEO RS CAD detector with Empower 3.6.0 and 3.6.1 with Thermo SII 1.1 and 1.2 - WKB232143
Article number: 232143
SYMPTOMS
- When performing multiple injections per line of the sample set method using a Thermo VEO RS CAD detector in Empower 3.6.0 and 3.6.1 with Thermo SII 1.1 and 1.2, the sample set often freezes
ENVIRONMENT
- Thermo VEO RS CAD detector
- Empower 3.6.0 and 3.6.1
- Thermo SII 1.1 and 1.2
CAUSE
Thermo acknowledges this is a known issue.
FIX or WORKAROUND
Avoid multiple injections per line; instead, use a single injection per line.