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Error "ORA-12514: TNS.listener does not currently know of service requested in connect descriptor" when logging in to Empower - WKB232429

Article number: 232429

SYMPTOMS

  • Cannot log in to Empower Personal
  • ORA-12514: TNS listener does not currently know of service requested in connect descriptor

ENVIRONMENT

  • Empower 3 Personal
  • Empower 3 Enterprise and Workgroup

CAUSE

Unknown

FIX or WORKAROUND

  1. Restart the OracleEmpowerOracle12cTNSListener on Services (local).
  2. Restart the OracleServiceEmpower on Services (local).

ADDITIONAL INFORMATION

 

id232429, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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