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Error "ORA-12514: TNS.listener does not currently know of service requested in connect descriptor" when logging in to Empower - WKB232429

Article number: 232429

SYMPTOMS

  • Cannot log in to Empower Personal
  • ORA-12514: TNS listener does not currently know of service requested in connect descriptor

ENVIRONMENT

  • Empower 3 Personal
  • Empower 3 Enterprise and Workgroup

CAUSE

Unknown

FIX or WORKAROUND

  1. Restart the OracleEmpowerOracle12cTNSListener on Services (local).
  2. Restart the OracleServiceEmpower on Services (local).

ADDITIONAL INFORMATION

 

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