Cannot review data in Empower 3; the error "an unnamed file contained an unexpected object" appears - WKB229350
Article number: 229350
SYMPTOMS
- User wants to review/process data after analysis completes
ENVIRONMENT
- Empower 3
CAUSE
A problem serializing the list of custom fields that is included with the vial amounts.
The size of the serialized information in the bad vial is the same as the size of the serialized information in the good vials.
The Serialize function has no return value to check.
FIX or WORKAROUND
None
ADDITIONAL INFORMATION
CRI-4330 was raised for this issue.
id229350, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP