- Instrument status OK says "No" for all units
- Control panel shows communication failure in Empower Run window
- Empower Enterprise
- ACQUITY UPLC H-Class
Rebooted instruments without rebooting LAC/E
FIX or WORKAROUND
- Power-down everything.
- Power-on the LAC/E, but do not open the software.
- Power-on the SM-FTN first, then the QSM, and finish with the TUV. (Wait for one unit to finish initializing before moving to the next.)
- Open the software.