Not getting the comment box when editing a method in Empower - WKB2202
Article number: 2202
SYMPTOMS
- When you are editing and saving a method, the box to enter a comment does not pop up
ENVIRONMENT
- Empower 1
- Empower 2
- Empower 3
CAUSE
In the Configuration Manager, under View > System Policies, on the New Project tab, the Method is set to "Silent"
FIX or WORKAROUND
- Change the Method to "Unrestricted" to allow free text comments, or "Restricted" to limit the user to pre-defined comments.
- Check "Confirm Identity" if you want the user to have to type in their password to save the method and comments.
- Create a new project to utilize these new parameters. There is no way to update an existing project.
ADDITIONAL INFORMATION
If your project has already been created, you cannot alter that project. A new project must be created.
id2202, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP