Cannot change Agilent LC flow rate or solvent composition in Run Samples after a Citrix Receiver upgrade - WKB21767
Article number: 21767
SYMPTOMS
- Nothing happens when right-clicking on Method in the Agilent LC Pump module
ENVIRONMENT
- Empower 3 FR3 HF1
- Agilent ICF Support v.2.2 with A.02.04
- Citrix XenApp v6.5
- Citrix Receiver v14.10.0.16036
CAUSE
Unknown incompatibility issue with Citrix Receiver v.14.10.0.16036
FIX or WORKAROUND
- Downgrade to Citrix Receiver v.14.9.0.2539.
ADDITIONAL INFORMATION
id21767, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP