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Cannot change Agilent LC flow rate or solvent composition in Run Samples after a Citrix Receiver upgrade - WKB21767

Article number: 21767

SYMPTOMS

  • Nothing happens when right-clicking on Method in the Agilent LC Pump module

ENVIRONMENT

  • Empower 3 FR3 HF1
  • Agilent ICF Support v.2.2 with A.02.04
  • Citrix XenApp v6.5
  • Citrix Receiver v14.10.0.16036

CAUSE

Unknown incompatibility issue with Citrix Receiver v.14.10.0.16036

FIX or WORKAROUND

  1. Downgrade to Citrix Receiver v.14.9.0.2539.

ADDITIONAL INFORMATION

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