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What folders for Empower software should be excluded during antivirus scanning? - WKB20597

Article number: 20597

ENVIRONMENT

  • All versions of Empower 3
  • All versions of Empower 2
  • All antivirus programs

ANSWER

If possible, exclude the \Empower folder and all subfolders from real-time scanning. If not possible, exclude the following files from scanning and other activities:

  • \empower\bin *.exe*.ocx*.dll
  • \empower\bin\en
  • \empower\bin\ja
  • \empower\bin\ko
  • \Empower\bin\zh-CHS
  • \empower\HTML
    • Used to display certain user interface elements
  • \empower\instruments\bin *.exe
  • \empower\instruments\HTML
    • Used to display certain user interface elements
  • \empower\instruments\settings
    • Used to store some instrument settings
  • \empower\instruments\temp
    • Empower may create temporary files here.
  • \empower\instruments\3rd party vendor folder(s)
  • \Program Files (86)\Waters Instruments
  • \Program Files (86)\Oracle
  • \Program Files\Waters Instruments
  • \empower\logs
    • Contains log files that are created during certain activities, such as batch backup or batch restore
  • \empower\oracle
  • \empower\projects and \empower\restore
    • *.dat, *.inf, *.cks, *.exp, *.log, *.txt
  • \empower\scripts
    • *.sql, *.txt, *.log, *.bat
    • Accessed when performing specific functions, such as upgrading projects and databases

ADDITIONAL INFORMATION

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