Shimadzu GC collects data only for 0.01 minute with error "The GC program has been started with data acquisition cannot performed" in the Empower message center - WKB206045
Article number: 206045
SYMPTOMS
- The injections on a sample set have acquired for only 0.01 minutes on Shimadzu GC
- Message center records error "The GC program has been started with data acquisition cannot performed"
- The issue occurs while using Headspace sampler
ENVIRONMENT
- Empower 3
- Shimadzu GC Driver 3.1
- Shimadzu GC-2030
- Shimadzu HS-20
CAUSE
Reconfigured from the configuration wizard before creating a new method
FIX or WORKAROUND
The issue is fixed in Shimadzu GC Driver 3.2.
ADDITIONAL INFORMATION
id206045, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP