Shimadzu GC collects data only for 0.01 minute with error "The GC program has been started with data acquisition cannot performed" in the Empower message center - WKB206045
Article number: 206045
SYMPTOMS
- The injections on a sample set have acquired for only 0.01 minutes on Shimadzu GC
- Message center records error "The GC program has been started with data acquisition cannot performed"
- The issue occurs while using Headspace sampler
ENVIRONMENT
- Empower 3
- Shimadzu GC Driver 3.1
- Shimadzu GC-2030
- Shimadzu HS-20
CAUSE
Reconfigured from the configuration wizard before creating a new method
FIX or WORKAROUND
The issue is fixed in Shimadzu GC Driver 3.2.
ADDITIONAL INFORMATION
id206045,