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Empower Review fails when manually identifying a peak and the processing method has RT Reference and Rel RT Reference filled - WKB205662

Article number: 205662

SYMPTOMS

  • When processing samples containing about five or more components in Review, Review fails
  • Discovered that failure could be avoided if all entries in the RRT column of the processing method are removed

ENVIRONMENT

  • Empower 3.6.0
  • Windows 10 Pro for Workstation PCs

CAUSE

CRI-5000

FIX or WORKAROUND

Create a new processing method.

ADDITIONAL INFORMATION

  • The processing methods that were not working and were causing failure with this upgrade had RT Reference and Rel RT Reference filled.
  • Review failed specifically when trying to manually identify a peak (by moving peak cursor from one location to other).
  • The new processing method, created from scratch, had only Rel RT Reference filled, the rest blank.

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