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From Shimadzu Instrument Configuration Wizard: "Failed to connect the specified instrument" when clicking the Next button - WKB201891

Article number: 201891

SYMPTOMS

  • From Shimadzu Instrument Configuration Wizard: "Failed to connect the specified instrument"

    clipboard_e6a7f5a75f145053c3e243e3fce28d0fe.png

 

ENVIRONMENT

  • Empower 3 FR2 Enterprise
  • Shimadzu driver LC v4.04
  • LC-2030C 3D+

CAUSE

LC-2030C 3D+ is not supported with Shimadzu driver LC v4.04.
 

FIX or WORKAROUND

Upgrade to Shimadzu driver LC v4.20 (minimum).

ADDITIONAL INFORMATION

 

id201891, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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