The export method in Empower adds pound signs (#) in front of various lines in reports - WKB19812

SYMPTOMS

• When a report is exported, pound signs are added in front of various lines
• This does not occur in the preview/publisher
• This occurs only after a recent upgrade from Empower 3 Feature Release 2 to Feature Release 3

ENVIRONMENT

• Empower 3 Feature Release 3
• Empower 3 Feature Release 4 
• Empower 3 Feature Release 5

CAUSE

Defect (PCS 56107 and 55510) 

CRI-2505

FIX or WORKAROUND

1. It has been shown that if the font size is less than 10 in the report table, this issue will occur.
2. Exporting has been shown to work correctly when the tables in the report are moved off the page.

A report with the table on the page area in preview/publisher does not export correctly.

     Exports to >    

Moving the tables of the page area in preview/publisher does export correctly. 

    Exports to >      

ADDITIONAL INFORMATION

The fix for PCS 56107 and 55510 requires updated code and is currently planned for Empower 4.

See the attached file for full workaround details.