"Aborted Sample Set" in Action and a blank or missing user name in Empower Project Audit Trails - WKB198065

SYMPTOMS

• Empower does not capture the username in the Audit Trail record for the cases below.
  • During acquisition, if a user presses the "Stop Flow " button on the instrument
  • During acquisition, the system flow is interrupted because of instrument errors like "Lost Prime" or "System over pressure"
• In the Audit Trails Action, it shows Aborted Sample Set and Reason: User Aborted After Injection #1 Line # XX Sample set Aborted
• When the instrument causes a failure, the user name is not recorded in the project audit trail.
• There is no role for Equilibrate. Any injection function with an instrument failure will exhibit this behavior.

ENVIRONMENT

• Empower 3.8.0.1

CAUSE

This behavior is recorded as CRI-2839.

FIX or WORKAROUND

Planned to be fixed in next Empower release. Behaviour is posted to www.waters.com

ADDITIONAL INFORMATION

See the Web posting for further details.

CRI-2839 - Stopping flow at the instrument causes an Aborted Sample Set Audit Trail without a user name | Waters
Note: A separate CRI has been raised for similar behaviour
CRI-3485 - User name missed in Empower Audit trails(user not aborted) and comments are from previous record

CRI-6301 : Raised for Agilent GC