The Empower Raw Data Share is configured to use an IP address instead of the server name - WKB19701
Article number: 19701
SYMPTOMS
- The Empower Raw Data Share is configured to use an IP address instead of the server name
- The IP address of the server is changing
ENVIRONMENT
- Empower
CAUSE
The Empower Raw Data Share uses the format \\ipaddress\sharename, not \\servername\sharename.
FIX or WORKAROUND
Reconfigure the Empower Raw Data Share to use the format \\servername\sharename. If the IP address of the server changes in the future, there will be no impact to the Empower Raw Data Share.
ADDITIONAL INFORMATION
id19701, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP