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Custom fields in Empower 3 are rounded incorrectly - WKB196889

Article number: 196889

SYMPTOMS

  • Custom fields in Empower are rounded incorrectly

ENVIRONMENT

  • Empower 3

CAUSE

Empower custom field results are known to round incorrectly due to changes in Microsoft Visual C++ 2015-2019 Redistributable packages 14.24.28127 and Microsoft Visual C++ 2015-2019 Redistributable version 14.27.29016. Other versions may cause the issue as well.

FIX or WORKAROUND

Install a newer version of the Microsoft Visual C++ Redistributable package, such as version 14.28.29325 or version 14.28.29914, which are known to correct this behavior.

ADDITIONAL INFORMATION

 

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