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Agilent GC "instrument failure" due to timeout after 10 minutes - WKB196727

Article number: 196727

SYMPTOMS

  • Sample set contains different method sets
  • Different instrument methods and different inlet temperature for blanks and standards/samples
  • Inlet temperature takes more than 10 minutes to stabilize when cooling from 250 to 120 °C
  • "Instrument Failure" 

ENVIRONMENT

  • Empower 3
  • Agilent Instrument Control Framework
  • Agilent 7890GC
  • Agilent 6890GC

CAUSE

GC hardware is not reaching the set inlet temperature within 10 minutes. Oven temperature ramps also affect the stabilization of inlet temperature.

FIX or WORKAROUND

If using GC with ALS configuration, add "Equilibration" function after the blank injection.

ADDITIONAL INFORMATION

CRI-3351 raised for this issue

 

6890A/+GC, 6890N GC, 7890 GC, 7890 GCDET, 7890BGC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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