Skip to main content
Waters

"The handle is invalid" errors for WatersService in the Windows application event viewer - WKB19655

Article number: 19655

SYMPTOMS

  • The Windows application event viewer shows multiple "The handle is invalid" errors for WatersService
  • These errors don't appear to affect Empower functionality
  • Error frequency is every minute

ENVIRONMENT

  • Empower 2
  • Empower 3

CAUSE

The specific cause has not been determined.

FIX or WORKAROUND

Technical Note 134790604, "Empower Software and Security Software Interactions", may assist with resolving these errors.

ADDITIONAL INFORMATION

 

id19655, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

Not able to find a solution? Click here to request help.

  • Was this article helpful?