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Empower 3 FR5 QS License QuickStart fails - WKB196552

Article number: 196552

SYMPTOMS

  • When user logs in to Empower and goes to open/change a project, QuickStart fails 

ENVIRONMENT

  • Empower 3 FR5 QS

CAUSE

QuickStart fails when the GPCV option is enabled in the project but the GPC option is disabled.

FIX or WORKAROUND

Enable both the GPC and GPCV options and click OK. Then disable either or both of these options as needed.

ADDITIONAL INFORMATION

CRI-1790 was opened for this issue.

id196552, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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