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Instrument failure during equilibration run time in Empower - WKB19595

Article number: 19595

SYMPTOMS

  • User observes an instrument failure when running a sample set on the equilibration line with the run time set to 500 minutes

ENVIRONMENT

  • Empower
  • Run Samples
  • Equilibration

CAUSE

Long equilibration times (>500 minutes) are set in the sample set.

FIX or WORKAROUND

Split the equilibration time between multiple lines.
 

ADDITIONAL INFORMATION

In Empower, you can add a run time of up to 650 minutes to the Equilibration line, but in some cases, long equilibration run times can cause an instrument failure. This issue has been opened as PCS 55101.

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