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Waters

Run Sample freezes with Equilibrate when using Agilent LC - WKB19448

Article number: 19448

SYMPTOMS

  • Run Samples window freezes when Equilibrate function is used
  • When this occurs, must restart LAC/E to regain control

ENVIRONMENT

  • Agilent LC 1100 system with valve(s) like G1158, G1159 or G1160
  • Empower 3 FR2
  • Agilent ICF 2.2 with ICF A.02.04

CAUSE

Use of valve or valves with Agilent LC causes Equilibrate issue. When valves are removed, Equilibrate runs okay.

FIX or WORKAROUND

Use Condition Column, instead of Equilibrate, at this time.

ADDITIONAL INFORMATION

Reported as PCS 56154.

Listed as a known issue with Agilent ICF 3.0.

id19448, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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