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Error ORA-20003 when attempting to review Empower WDM backup logs - WKB18353

Article number: 18353

SYMPTOMS

  • The following error appears when reviewing WDM backup log files in Empower 3 FR4.

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ENVIRONMENT

  • Empower 3 FR4

CAUSE

This error occurs when OS Daylight Savings Time changes are made at the OS level and are different than the Daylight Savings Time definitions in the Oracle database. Empower provides version 14 of the Oracle Time Zone files, which does not reflect current OS level DST schedules.

FIX or WORKAROUND

  1. Review Empower WDM Backup logs manually at \Empower\tmp\scripts\logs.

ADDITIONAL INFORMATION

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