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"Fatal error: Starting analysis aborted via CAN" displayed in the middle of an Agilent LC acquisition under ICF control in Empower - WKB17944

Article number: 17944

SYMPTOMS

  • "Fatal error: Starting analysis aborted via CAN"

ENVIRONMENT

  • Empower 3 Feature Release 2 (FR2)
  • Agilent Instrument Control Framework Support Version 2.2 

CAUSE

This behavior is the result of a known issue in the Agilent Instrument Control Framework Support v2.2 software when the Equilibrate function is used in a sample set method.

FIX or WORKAROUND

  1. Select the Condition Column function instead of Equilibrate.

ADDITIONAL INFORMATION

54745
If you select the Equilibrate function in a sample set method, an abort error message can appear
in the message center after the sample set starts and the Equilibrate run time completes. The
abort state is transitory and does not stop a sample set from running. You can ignore the message.

id17944, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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