Inconsistent extraction error when using Agilent 7697 Headspace and Empower - WKB1787
Article number: 1787
SYMPTOMS
- Getting an Agilent 7697 error in Empower - Inconsistent extraction error
- HS7697A: Inconsistent extractions. Number of injections in sample set method should match the number of extractions in instrument method
ENVIRONMENT
- Empower
- Agilent 7697 Headspace
CAUSE
- This error occurs when timing is not synchronized properly
FIX or WORKAROUND
- Set the GC cycle time to two minutes longer than the oven/run time setting
ADDITIONAL INFORMATION
id1787, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, HEADSPACE, SUP