Errors seen when controlling an Agilent Headspace: "Ethernet port command error", "Failed to release the keyboard lock", and "An error reading data has occurred. 10054" using Empower - WKB17843
Article number: 17843
SYMPTOMS
- The following errors may appear in the Empower Message Center when controlling an Agilent headspace
- "Ethernet port command error"
- "Failed to release the keyboard lock"
- "An error reading data has occurred. 10054"
ENVIRONMENT
- Empower 2 FR5
- Headspace Control Option 2.0
- Agilent G1888
CAUSE
Unknown
FIX or WORKAROUND
Break the InstrumentLAN bridge and use an Ethernet switch to establish network connections.
ADDITIONAL INFORMATION
id17843, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, HEADSPACE, SUP