Incorrect username reported in Empower method history and audit trail - WKB15542
Article number: 15542
SYMPTOMS
- Incorrect username reported in method history and method audit trail
ENVIRONMENT
- Empower, all version below 3.6.1
- Method Properties tab
- Method history and Method Audit Trail
CAUSE
If two users have edited the same sample set method at the same time, Method Differences and Method Audit Trail will report the first user who saved the sample set method as the user who made changes.
FIX or WORKAROUND
This issue, is reported as CRI-1838, is fixed in Empower 3.6.1. There is no fix or workaround other than updating Empower to 3.6.1.
ADDITIONAL INFORMATION
For more information on this defect, follow the attached link.
https://www.waters.com/waters/suppor...1442&type=DFCT
id15542, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP