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Queued-up sample set runs twice after the first sample set fails in Empower - WKB15533

Article number: 15533

SYMPTOMS

  • While a sample set is running, a second sample set is queued up
  • A failure occurs during the first sample set, causing acquisition to stop; when the second set is started, it runs twice

ENVIRONMENT

  • Empower 3

CAUSE

When a failure occurs during the first sample set, causing the acquisition to stop, the second (queued-up) set sits in the queue (on the Sample Sets tab) dormant (the Dormant checkbox is selectyed) and does not automatically start.

In an effort to start the second, queued-up sample set, the user loads the second set again (by loading the Sample Set Method, for example) and starts it.

After this sample set completes successfully, the queued-up sample set then starts, thus creating another data set.

FIX or WORKAROUND

To start a queued-up sample set that is dormant, clear the Dormant checkbox. The queued sample set should start immediately after clearing the box.

ADDITIONAL INFORMATION

See WKB15531

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