Are the ZQ2000 and ZQ4000 supported in Empower 3 on Windows 7? - WKB1555
ENVIRONMENT
- ZQ2000
- ZQ4000
- Empower 3
- Windows 7
ANSWER
The ZQ2000 and ZQ4000 are not supported in Empower 3 on Windows 7, only Windows XP.
Empower 3 Workstation is supported only on Windows 7, but Empower 3 Acquisition Clients and LAC/Es are supported on Windows XP (pre FR-3).
Thus, the ZQ is supported on Empower 3 Acquisition Clients (pre FR-3) on Windows XP—make sure that the Waters Service is not running. The ZQ is not supported on a LAC/E box.
ADDITIONAL INFORMATION
Empower 3 FR-3 is supported only on Windows 7 and Windows 8.1. It is not supported in any manner on Windows XP.
See the installation and configuration guide: Empower Installation, Configuration and Upgrade Guide, Rev D.
id1555, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP, ZQ2000, ZQ2000SFC, ZQ4000