Skip to main content
Waters

Why is the Empower Auto Archive program not running? - WKB14833

Article number: 14833

SYMPTOMS

  • Empower Auto Archive program runs for a brief second
  • The Windows task scheduler is showing it has executed the program

ENVIRONMENT

  • Empower 3 enterprise

CAUSE

The destination drive has changed. When the program goes to perform the Auto Archive, it cannot find the place to send the backed up Projects.

FIX or WORKAROUND

  1. Log into Empower as an Admin.
  2. Go to Configure the System.
  3. View > Auto Archive Properties.
  4. Select a destination drive that exists.

ADDITIONAL INFORMATION

Empower AutoArchive software installation and configuration guide: 71500044207

Not able to find a solution? Click here to request help.