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"Data missing" observed when trying to review injections in Empower - WKB14641

Article number: 14641

SYMPTOMS

  • Data missing error observed when attempting to review injection
  • No evidence of buffering
  • Event logs show group policy errors

ENVIRONMENT

  • Empower 3 Enterprise
  • LAC/E
  • Citrix

CAUSE

Temporary disconnect due to policy errors.

FIX or WORKAROUND

  1. Confirm that group policies are configured properly.

ADDITIONAL INFORMATION

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