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"Data missing" observed when trying to review injections in Empower - WKB14641

Article number: 14641

SYMPTOMS

  • Data missing error observed when attempting to review injection
  • No evidence of buffering
  • Event logs show group policy errors

ENVIRONMENT

  • Empower 3 Enterprise
  • LAC/E
  • Citrix

CAUSE

Temporary disconnect due to policy errors.

FIX or WORKAROUND

  1. Confirm that group policies are configured properly.

ADDITIONAL INFORMATION


id14641, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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