Logoff events are missing from Empower audit trail for QuickStart interface users - WKB14570
Article number: 14570
SYMPTOMS
- Logoff events are missing from the Empower system audit trail when exiting the Empower QuickStart interface
ENVIRONMENT
- Known to affect Empower 3 FR1 and later
CAUSE
PCS #53598
If a user logs in to Empower via the QuickStart interface and selects *No System* at login, when logging out of Empower no logoff event is generated in the system audit trail.
If a user logs in to Empower via the QuickStart interface and does not select *No System* at login, when logging out of Empower a logoff event is generated in the system audit trail.
FIX or WORKAROUND
Fixed in Empower 3 SR3 (PCS # 53598)
ADDITIONAL INFORMATION
id14570, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP