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2410 RI and e2695: Sample Set pauses at Purge Detector line - WKB13498

Article number: 13498

SYMPTOMS

  • Sample Set pauses at the Purge Detector line and does not proceed to the next line in the Sample Set

ENVIRONMENT

  • Empower 3 SR 2
  • 2410 RI detector
  • e2695 Alliance

CAUSE

PCS 51061 - For systems that include a 2414 detector, when you initiate a sample set that contains a Purge Detector function, and then close the Run Samples window, the sample set pauses after the Purge Detector function completes (see http://www.waters.com/waters/support.htm?lid=51061&type=DFCT)

FIX or WORKAROUND

The Sample Set run resumes when you reopen Run Samples. Alternatively, to avoid this issue, do not close the Run Samples window when you have a Purge Detector line in the Sample Set.

ADDITIONAL INFORMATION

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