- Empower run freezes in the middle of the run with the run clock still counting but acquisition of data stops
- Creating a new instrument method and sample set method did not resolve the issue
- Creating a new project did not resolve the issue
- Instruments are communicating with Empower
- Empower 3 SR2
- 2424 ELSD Detector
- 2695 Alliance
"Purge injector" is a line in the sample set. There is an issue with the purge injector function that was reported as PCS 53552. This issue was fixed in Empower 3 SR2 Hotfix 1
FIX or WORKAROUND
- Upgrade to Empower 3 SR2 Hotfix 1.
- Workaround: Remove purge injector function from sample set.