Agilent 6890 GC does not communicate in Empower - WKB13490
Article number: 13490
SYMPTOMS
- Agilent 6890 GC does not connect Instrument Status OK = "No" Serial port is configured correctly ommunication settings on the GC are configured correctly.
ENVIRONMENT
- Empower 3 FR2 LAC/E Direct connection to the COM port Agilent 6890 GC.
CAUSE
Bad cable.
FIX or WORKAROUND
- Replace cable: 441001561, Ser Cbl 15 ft 9-pin F/F Null Modem RoHS.
ADDITIONAL INFORMATION
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id13490, 6890A/+GC, 6890N GC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP