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Agilent 6890 GC does not communicate in Empower - WKB13490

Article number: 13490

SYMPTOMS

  • Agilent 6890 GC does not connect Instrument Status OK = "No" Serial port is configured correctly ommunication settings on the GC are configured correctly.

ENVIRONMENT

  • Empower 3 FR2 LAC/E Direct connection to the COM port Agilent 6890 GC.

CAUSE

Bad cable.

FIX or WORKAROUND

  1. Replace cable: 441001561, Ser Cbl 15 ft 9-pin F/F Null Modem RoHS.

ADDITIONAL INFORMATION

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6890A/+GC, 6890N GC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, LAC32, LAC32C07, LAC32C08, LAC32C09, LAC32C1_4, LAC32C10, LAC32C11, LAC32C12, LAC32C13, LAC32C15, LAC32C16, LAC32C5_6, LACE, LACE32C14, SUP

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