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Empower Citrix sessions added to the Empower nodes list appear as "Empower" types instead of "Citrix" types - WKB13223

Article number: 13223

SYMPTOMS

  • Empower Citrix sessions are created as "Empower" node types instead of "Citrix" node types

ENVIRONMENT

  • Empower 3 FR3 HF1
  • Citrix XenApp v7.6
  • Citrix Receiver v4.6 or v4.7
  • Server 2012
  • ESX v5.5

CAUSE

An Empower client installation is present on the computer.

FIX or WORKAROUND

Remove the Empower client.

ADDITIONAL INFORMATION

 

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