Cannot log in to Empower on a restored DB error: Connection to LDAP server failed. Cannot contact the LDAP server with Empower - WKB124184
Article number: 124184
SYMPTOMS
- Cannot log in to Empower on a restored DB error: Connection to LDAP server failed. Cannot contact the LDAP server with Empower
- Empower DB restoring to a different server
ENVIRONMENT
- Empower 3
- LDAP
CAUSE
Empower DB was restored to a different server, so LDAP authentication failed
FIX or WORKAROUND
Reset the local System account password.
ADDITIONAL INFORMATION
id124184, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP