Skip to main content
Waters

How to restore communication with e2695 and 2998 or 2414 when using Empower - WKB119629

Article number: 119629

OBJECTIVE or GOAL

Restore communication with e2695 and 2998.

ENVIRONMENT

  • Empower 3 Enterprise
  • Empower 3 Personal
  • Alliance e2695
  • 2998 PDA detector
  • 2414 RI detector

PROCEDURE

  1. Power-off the instruments.
  2. Using Empower Configuration Manager, reboot the LAC/E 32 connected to the instruments (or reboot the Empower Personal Workstation).
  3. When the LAC/E 32 has completely booted back up, power-on the instruments.
  4. Allow the instruments to completely initialize.
  5. Open Empower Run Samples and confirm communication.

ADDITIONAL INFORMATION

 

id119629, 2414, 2414B, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, 2998, 2998B, 2998SFC, A-10PDA, A-10RI, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

Not able to find a solution? Click here to request help.