How to restore communication with e2695 and 2998 or 2414 when using Empower - WKB119629
Article number: 119629
OBJECTIVE or GOAL
Restore communication with e2695 and 2998.
ENVIRONMENT
- Empower 3 Enterprise
- Empower 3 Personal
- Alliance e2695
- 2998 PDA detector
- 2414 RI detector
PROCEDURE
- Power-off the instruments.
- Using Empower Configuration Manager, reboot the LAC/E 32 connected to the instruments (or reboot the Empower Personal Workstation).
- When the LAC/E 32 has completely booted back up, power-on the instruments.
- Allow the instruments to completely initialize.
- Open Empower Run Samples and confirm communication.
ADDITIONAL INFORMATION
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