Agilent 1260 Infinity does not communicate after annual PM by Agilent engineers - WKB116101

SYMPTOMS

• Agilent engineer performed annual PM on Agilent 1260 Infinity
• Agilent 1260 Infinity cannot connect to Empower
• Communication through the DAD G4212B
• Rebooting the system and LAC/E does not resolve the issue

ENVIRONMENT

• Empower 3
• Agilent 1260 Infinity

CAUSE

Agilent engineers connected their laptop to the system through Bootp, which removes the static IP address for the system.

FIX or WORKAROUND

1. Change the DAD to "Using Stored" by setting the dip switch 7 to on and all to off.
2. Change the IP address to match what was set in DHCP.
3. Reboot the system and then the LAC/E.

ADDITIONAL INFORMATION

wkb5402 - Dip switch setting

Refer to the individual module to determine the dip switch settings.

Agilent 1200 Infinity Series Diode Array Detectors - User Manual