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Raw data (.dat) file fails to copy in Empower during project restore - WKB11266

Article number: 11266

SYMPTOMS

  • Error message  " D4710.dat is failing to copy " during project restore from a backup

ENVIRONMENT

  • Empower 3 Feature Release 3 

CAUSE

 Dxxxx.dat file size is less than 1 kB.

FIX or WORKAROUND

  1. Delete the file and proceed with restore.

ADDITIONAL INFORMATION

 

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