Skip to main content
Waters

Raw data (.dat) file fails to copy in Empower during project restore - WKB11266

Article number: 11266

SYMPTOMS

  • Error message  " D4710.dat is failing to copy " during project restore from a backup

ENVIRONMENT

  • Empower 3 Feature Release 3 

CAUSE

 Dxxxx.dat file size is less than 1 kB.

FIX or WORKAROUND

  1. Delete the file and proceed with restore.

ADDITIONAL INFORMATION

 

id11266, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

Not able to find a solution? Click here to request help.