System in use and unable to take offline in Empower Enterprise - WKB111570
Article number: 111570
SYMPTOMS
- Instruments and LAC/E have been rebooted, but the system still cannot be taken offline, and it reports being in use
ENVIRONMENT
- Empower 3 Enterprise
CAUSE
The server doesn't immediately receive system idle information.
FIX or WORKAROUND
Restart the Empower server (or wait several hours).
ADDITIONAL INFORMATION
id111570,