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Empower 3: "Unable to load instrument setup information" in a specific instrument method report - WKB101089

Article number: 101089

SYMPTOMS

  • "Unable to load instrument setup information" in a specific instrument method report

ENVIRONMENT

  • Empower 3

CAUSE

Instrument method was created before the Empower or the instrument driver update, and continues to be used after that

FIX or WORKAROUND

  1. Create a new instrument method with the current version and save it with the same name.

ADDITIONAL INFORMATION

id101089, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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